Let’s Talk About Your Building Process Customer Survey We appreciate your feedback! Please share your experience with Pioneer Pole Buildings. Your input helps us improve our services and ensure quality craftsmanship on every project. This survey will only take a few minutes. PIONEER CUSTOMER EXPERIENCE SURVEY Your Information General Experience How Did You Hear About Us?Social MediaSearch EnginesWord of MouthAdsEmail NewslettersBlogs or WebsitesEvents or ConferencesPrint Media Type of Building ProjectResidentialCommercialAgriculturalEquestrianRecreationalMunicipal Overall Satisfaction (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent Likelihood To Recommend Us (1 = Lowest, 5 = Highest)1 — Would Not Recommend2 — Unlikely3 — Neutral4 — Likely5 — Definitely Would Recommend Design & Customization Did The Design Options Meet Your Needs? (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent Rate The Customization Process (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent How Helpful Were Our Representatives? (1 = Lowest, 5 = Highest)1 — Not Helpful2 — Slightly Helpful3 — Somewhat Helpful4 — Helpful5 — Extremely Helpful Communication & Customer Service How Responsive Was Our Team? (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent How Informed & Supported Did You Feel? (1 = Lowest, 5 = Highest)1 — Not Supported2 — Slightly Supported3 — Somewhat Supported4 — Supported5 — Fully Supported Rate Our Scheduling & Communication (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent Construction & Quality Was Construction Completed In A Timely Manner? (1 = Lowest, 5 = Highest)1 — Very Late2 — Somewhat Late3 — On Time4 — Ahead Of Schedule5 — Well Ahead Of Schedule Rate The Quality Of Materials & Workmanship (1 = Lowest, 5 = Highest)1 — Poor2 — Below Average3 — Average4 — Good5 — Excellent Were You Informed About Available Add-Ons? (Liner, Insulation, Gutters, Gutter Guard, Snow Guards)YesNo Would You Like To Learn More About These Options?YesNo Were There Any Issues After Your Building Was Completed?YesNo Brand Perception Service Area & Accessibility Are You Located Within Our Service Area?YesNo Did Our Location Or Travel Policy Affect Your Decision?YesNo Final Thoughts Would You Be Willing To Share A Testimonial Or Photos?YesNoMaybe Additional Comments Your feedback is confidential and will only be used to improve our services. For more information, view our Privacy Policy and Terms of Service.
