CUSTOMER SURVEY 

We value your feedback. Please take a moment to share your experience with Pioneer Pole Buildings. Your input helps us improve our service and continue delivering quality craftsmanship and care in every project. This survey takes just a few minutes to complete.

PIONEER CUSTOMER EXPERIENCE SURVEY

    Your Information

    Your Name: (Required)

    Your Email: (Required)

    General Experience

    How did you first hear about Pioneer Pole Buildings? (Required)

    What type of building project did you complete (or are planning) with Pioneer? (Required)

    On a scale of 1–5, how satisfied are you with your overall experience? (Required)

    On a scale of 1–5, how likely are you to recommend Pioneer Pole Buildings to others? (Required)

    Design & Customization

    On a scale of 1–5, did the building design options meet your specific needs? (Required)

    On a scale of 1–5, how would you rate the customization process? (Required)

    On a scale of 1–5, how helpful were our representatives in guiding your building design? (Required)

    Communication & Customer Service

    On a scale of 1–5, how responsive was our team throughout your project? (Required)

    On a scale of 1–5, how informed and supported did you feel during the building process? (Required)

    On a scale of 1–5, were there any issues with scheduling, communication, or expectations? (Required)

    Construction & Quality

    On a scale of 1–5, was the construction completed in a timely manner? (Required)

    On a scale of 1–5, how would you rate the quality of the materials and workmanship? (Required)

    Were you informed about the following features during your project? (liner, insulation, gutter/gutter guard, snow guards)(Required)

    Would you be interested in learning more about these options?

    Were there any problems after the building was completed? (Required)

    Please describe the issue:

    Brand Perception

    What words come to mind when you think of Pioneer Pole Buildings? (Required)

    How would you describe your perception of Pioneer compared to competitors? (Required)

    Service Area & Accessibility

    Are you located within our service area? (Required)

    Did our location and travel policy affect your decision to work with us? (Required)

    Please share your concerns:

    Final Thoughts

    What stood out the most about working with Pioneer? (Required)

    Do you have suggestions for how we could improve? (Required)

    Please share your suggestions:

    Would you be willing to share a testimonial or photos of your project? (Required)

    Comments

    Additional details, questions, or concerns (optional):


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