Privacy Policy 

Pioneer Pole Buildings
Schuylkill Haven, Pennsylvania 17972
Website: https://pioneerpolebuildings.com

This policy is site-specific to pioneerpolebuildings.com and applies to all users who interact with our Site in any capacity.

Information You Provide

When you contact us or submit forms on our Site, we may collect:

• Name, email address, and phone number (including mobile)
• Mailing address and/or jobsite address
• Company or organization name (if provided)
• Project details such as building type, size, site conditions, notes, and timeline
• Files you submit including documents, photos, and attachments
• Messages you send to us via forms, email, or text

Employment Applications

If you apply for a position with us, we may additionally collect:

• Resume or CV, work history, education, and references
• Any supporting documents submitted with your application

Project Photos & Media

We may take and store photographs of your land or jobsite, the building in progress, and completed structures. These photos may be used for documentation, quality control, and marketing purposes (see Section 8).

Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address
• Browser and device information
• Pages visited and interactions (clicks, time on page, form events)
• Approximate location derived from IP address

We collect information through the following means:

• Website forms, including those powered by Contact Form 7
• Email communications, including via Microsoft Outlook and related SMTP services
• Phone calls and text messages handled in-house
• Cookies, pixels/tags, and analytics tools such as Google Analytics (GA4) and Google Tag Manager (GTM)
• Embedded content including videos, forms, and maps from third parties
• Spam and security tools such as Cloudflare Turnstile

We use the information we collect to:

• Respond to inquiries and provide quotes and estimates
• Communicate with you about scheduling, project details, and updates
• Process employment applications and recruiting activities
• Document project progress and support quality control
• Improve our website, services, and customer experience
• Measure marketing performance and website usage
• Prevent spam, abuse, and security issues
• Maintain business records and comply with legal obligations

If you provide your mobile number and consent to receive text messages, we may send SMS/MMS messages related to your inquiry, project, scheduling, or other requested information.

• Opt-out: Reply STOP or UNSUBSCRIBE at any time to stop receiving texts
• Help: Reply HELP for assistance
• Rates & Frequency: Message and data rates may apply. Message frequency varies.

Cookies are small files stored on your device that help websites function and remember information about your visit. You can control or disable cookies through your browser settings, though doing so may affect the functionality of certain features on our Site.

Comment Cookies

If you leave a comment on our Site, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies persist for one year.

Google Analytics (GA4) & Google Tag Manager (GTM)

We use GA4 and GTM to understand how visitors use our Site and to measure performance. These tools may collect data such as pages visited, interactions, device and browser details, and IP-based signals.

Advertising & Remarketing

We may advertise on platforms including Meta (Facebook/Instagram), Google, and other ad networks. These platforms may use cookies, pixels, and similar technologies to:

• Measure ad performance such as conversions from form submissions
• Improve campaign targeting and effectiveness
• Deliver ads that may be more relevant to you based on your prior visit (remarketing)

These providers may collect or receive information about your visit and may associate it with your accounts on their platforms under their own privacy policies.

Your choices: You can manage ad preferences in your Google and Meta account settings, and control cookies through your browser.

We may use project photos for documentation, quality control, and marketing purposes including on our website and social media channels. Where reasonable, we make efforts to avoid displaying sensitive personal details — such as faces, license plates, or exact home addresses — in publicly shared marketing content.

If you have concerns about a specific photo or post, you may contact us to request a review or removal where appropriate.

Pages on this Site may include embedded content such as videos, images, articles, forms, and maps from third-party sources. Embedded content behaves the same way as if you had visited the originating website directly.

Those third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with their embedded content — including tracking activity if you have an account and are logged in to their platform.

We use Cloudflare Turnstile to help prevent spam and abusive form submissions. Turnstile may process technical signals such as device and browser characteristics and IP address to determine whether a submission appears to be legitimate. This processing is handled by Cloudflare in accordance with their privacy practices.

We may use AI-enabled tools — including ChatGPT and other AI software — to assist with internal tasks such as drafting content, summarizing information, organizing inquiries, generating internal notes, and improving operational efficiency.

In some cases, information you submit (such as project details or general inquiry content) may be processed using these tools to support internal workflows.

We do not sell your personal information. We do not share your information with third parties for their own marketing or promotional purposes.

We may share information with trusted service providers as needed to operate our Site and business, including:

• Website hosting and technical providers
• Email and communications services, including Outlook-related and SMTP services
• Form tools such as Contact Form 7
• Spam and security services such as Cloudflare Turnstile
• Analytics and tag management tools including GA4 and GTM
• Advertising platforms such as Meta and Google for measurement and performance purposes
• AI software providers used to assist internal workflows

We share only what is reasonably necessary for service providers to perform their functions on our behalf.

If you request a password reset, your IP address may be included in the reset email as part of that process.

We retain personal information for as long as needed to fulfill business purposes and meet legal obligations. General retention guidelines are as follows:

• Lead, customer, and applicant information may be retained in our internal systems for up to 7 years, unless a longer period is required for legal, tax, warranty, or dispute-resolution purposes
• Some third-party service providers may retain data under their own independent retention policies
• If you leave a comment on our Site, the comment and its associated metadata may be retained indefinitely to help recognize and approve follow-up comments

Depending on your location and your relationship with us, you may have the right to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of certain information, subject to legal and business requirements

You may also opt out of marketing communications at any time:

• SMS: Reply STOP to any text message
• Email: Use the unsubscribe link in any marketing email, or contact us directly

To exercise any of these rights, please contact us using the information in Section 17.

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect and maintain. However, no method of data transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security.

If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information in Section 17.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the updated version on this page with a revised Effective Date at the top.

We encourage you to review this Privacy Policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Pioneer Pole Buildings
• Schuylkill Haven, Pennsylvania 17972
• Website: pioneerpolebuildings.com/contact-us

For SMS opt-out requests, reply STOP to any text message. For email opt-out, use the unsubscribe link in any email or reach us through our contact page above.